Simple. All you have to do is enter thyour discount code at the check out. If the code doesn't work, then please contact us and we'll refund your discount back to your card.
You should receive your order within seven days. Your order will be sent out via The Royal Mail's first class post. We only sell what we stock. Sadly, there are occasions when delivery can be delayed due to the postal system. We ask our customers to allow plenty of time for their order to arrive, however if you haven't received your order by the 8th working day please contact us.
Currently we can normally only take orders online, but you can call us on 01353 749579 if you would prefer to leave your details that way. This is an answerphone service only at the moment, though you can usually find a person to talk to on Saturdays or early evening.
You don’t, but if you decide to set up an account your details will be safely kept and it will speed up your order process.
Please note: We never hold your credit card details on file. We understand it’s a pain to have to keep entering your credit card details but we think this is a much safer way to shop.
To read about our online security policy, click here.
You privacy is paramount to us, which is why we will never hold onto your credit card details nor will we EVER pass on any of our customers details to any other companies or third parties.
